Shipping policy

Shipping Policy

At Essex Aesthetic Supplies, we aim to dispatch all orders quickly, securely, and efficiently.

Processing Times

Orders are typically processed within 1–2 working days. Orders placed after business hours, weekends, or bank holidays will be processed on the next working day.

Next Day Delivery

Order by 1pm (Monday to Friday) to qualify for next working day delivery. Orders placed after 1pm will be processed the following working day.

Shipping Methods

We use trusted courier services to ensure safe and reliable delivery. Shipping options and costs are calculated at checkout.

Delivery Times

Estimated delivery times are provided at checkout and may vary depending on your location. While we aim to meet these timeframes, delays may occasionally occur due to courier services.

Tracking

Once your order has been dispatched, tracking details will be sent to you via email so you can monitor your delivery.

Delivery Responsibility

Please ensure all delivery details are correct when placing your order. Essex Aesthetic Supplies is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

If a parcel is returned to us, additional shipping fees will apply for redelivery.

Lost or Delayed Parcels

If your order has not arrived within the expected timeframe, please contact us and we will assist in resolving the issue with the courier as quickly as possible.